Frequently Asked Questions
The questions the counter at 269 Lee Ave gets most often.
What are the shipping costs?
US orders of $59 and over ship free. A flat $7.95 applies below that. We ship to United States addresses only.
Do the controllers work on PC and console?
Each controller page lists the platforms it supports. Where a controller is PC and mobile only, the page says so.
Can I try a keyboard before buying?
Come to the counter on Lee Avenue during opening hours and we will put what is in stock in front of you.
What is your return window?
30 days from delivery, unused and in original packaging.
Do you build or repair PCs?
No. We stock desk peripherals and accessories only.
Can I collect an order in person?
Yes. Place the order, then call +1 718-280-9028 and we will hold it at 269 Lee Ave. Opening hours are Mon-Thu: 9:30 AM – 11:30 PM | Fri: 10:00 AM – 2:30 PM | Sat: Closed | Sun: 11:00 AM – 8:30 PM.
How do I track my order?
Use the Track Order page on this site with the order number from your confirmation email, or email [email protected] and we will look it up.